Health Advocate is a medical assistance program designed to help your employees obtain information and solve medical issues. This unique service empowers your employees by providing them with a Personal Health Advocate available 24 hours, 7 days a week, who is dedicated to resolving your employees’ issues until their matter is resolved.

The Personal Health Advocates are typically registered nurses, backed-up by a team of medical directors and administrative experts who will:

• Help your employees coordinate medical care among physicians and medical institutions, including helping them understand test results, treatment recommendations and medications recommended or prescribed by their physician
   
• Identify leading healthcare providers and institutions anywhere in the country
   
• Sort our claims questions, billing and payment arrangements
   
• Assist in the transfer of medical records, x-rays and lab results
   
• Protect the privacy of their medical and healthcare information and ensure its confidentiality

These are just a few of the many services that Health Advocate provides and is available at no additional cost for PSA clients. To learn more, please visit their website at www.healthadvocate.com.

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